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Three Reasons to Use a Payment Processing System in Your Field Service Business

8 October, 2019

Do you have an easy method for customers to pay you for your services? If not, you may want to take a close look at the way you accept payments and how you can improve.

simPRO Update: Supplier quote imports and Middy’s automation

4 October, 2019

The first simPRO update for Q4 2019 will roll out from October 6. The update reduces the time you spend adding supplier quote pricing, catalogues and invoices into simPRO.

Mental Health Awareness Week 2019: Why are mental health issues so common in the trade?

3 October, 2019

In recent years, a lot of work has gone into breaking down the stigma surrounding mental health issues. It's now relatively well known that one in four of us will experience at least one diagnosable mental health issue in any one given year, and one in six of us experienced a mental health issue in the past week. Stats like these helps emphasise the fact that mental health issues can happen to any one of us, and are more common than people perhaps once thought.

3 simPRO tools you can use to onboard staff faster

27 September, 2019

Onboarding in a busy business can be tricky. You've got the hire with the skills you've been looking for, but they'll need to be introduced to your workflows and processes before diving in.

Or maybe you've brought in a new system for your business and you need to onboard your team.

Whether you're the type to sit everyone down in a room to bring them up to speed or get them out in the field and learning by doing, it's important you have a process.

simPRO Mobile Update: automatic scheduling updates, support for scripts and date to open

26 September, 2019

The latest simPRO Mobile app update will start rolling out through Google Play and the App Store from September 26. The update includes automatic updates for Service every time you return to the schedule from any other part of the module. Support for work completed scripts, date to open functionality and other improvements have also been introduced.

3 key features of the cloud that protect businesses from cyber attacks

26 September, 2019

Whether it's cyber criminals engaged in making money through fraud, competitors interested in gaining an economic advantage, or employees misusing the sensitive data they have access to, the threat to a business's data security can arise from several sources.

From Reactive Monitoring to Complete Operations Management

20 September, 2019

Everybody wants to increase their efficiency. They want better cash flow, more productivity and to exceed customer expectations. Successful operations management is how they can do it.

However, it can be difficult to achieve this when using different systems to manage a businesses, jobs, assets, projects and learning.

simPRO Update: Contractor Invoicing and Work Order Attachments

20 September, 2019

Contractor management takes centre stage in the next release. Rolling out from September 22, the update introduces attachments for Contractor Invoices and Work Orders while also enhancing Contractor Invoicing workflows. In addition, the update will prevent incorrect CIS tax rates being applied during bulk invoicing for UK customers.

5 field service automation ideas for Zapier and simPRO

16 September, 2019

If you’ve been wondering how your business could use the latest simPRO integration to Zapier, we’ve put together some suggestions to get you started! As the features of the integration expand, we will keep you updated with extra suggestions on how to automate even more of your business by connecting simPRO to your Zapier account.

5 things you can do to avoid losing valuable team members

16 September, 2019

High employee turnover can cost businesses much more than just money. So, what can you do to ensure you don’t lose valuable team members? Creating a positive work culture where your team members can grow, and develop their careers is key in helping your business succeed. In this blog, we take a look at 5 things you can do to improve your business’s retention rates.